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KMID : 0614820110170020158
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Journal of Korean Academy of Nursing Administration
2011 Volume.17 No. 2 p.158 ~ p.167
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Effects of Emotional Labor and Occupational Stress on Somatization in Nurses
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Shin Mee-Kyung
Kang Hyun-Im
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Abstract
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Purpose:This study was done to identify the relationship of occupational stress, emotional labor, and general characteristics to somatization, and to identify factors affecting somatization in nurses.
Methods: A quantitative, descriptive research design was used to study 227 nurses. Nurses completed a 52-item self-questionnaire that included 3 concepts assessing somatization, occupational stress, emotional labor. The collected data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and multiple regression.
Results: Mean scales for somatization, occupational stress, and emotional labor were 22.96±7.78, 78.73±12.29, 29.63±3.97 respectively. The explained variance for somatization was 35.5%. Among the variables, frequency of emotional display (β=.136, p=.042), one of the sub-domains of emotional labor, and role overload (β=.178, p=.023), one of the sub-domains of occupational stress and working in the ICU, OR, or ER (β=.296, p<.001) and education level of diploma graduation (β=.143, p=.028) significantly predicted degree of somatization.
Conclusion: Findings of this study provide a comprehensive understanding of somatization and related factors for nurses in Korea.
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KEYWORD
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Emotional labor, Occupational stress, Somatization
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